Phoenix Service Software 2009.20.10.39068

Phoenix Service Software 2009.20.10.39068

phoe2009.20.jpg

New release - new improvements to the setup:

- Phoenix is now preconfigured to use USB connection,
- Setup asks for uninstallation of all the remaining drivers and runtimes (previously they were kept in case they were in use by other programs),
- Setup size reduced by 15 MB (yay!),
Happy downloading and using
Original Release Information:
PHOENIX SERVICE SOFTWARE 2009.20.10.39068
Published : 14/07/2009

-DK2 Dongle Driver v 7.14.0.25
-Nokia Connectivity Cable USB Driver v 7.1.17.0 (for Win2000 driver version 6.85.15.0)
-Flash Update Package 09.23.12.4
-FLS-x Dongle Driver v 2.09.28
-FPS-11 version 5.10.0

Changes/improvements made from previous version 2009.12.7.38366

New products supported:
-RM-540, RM-590, RM-591, RM-572, RM-586, RM-541, RM-536, RM-535, RM-537, RM-570, RM-531, RM-558, RM-555, RM-553, RM-600, RM-497, RM-599, RM-573, RM-504, RM-455

Product support removed:
-RM-568, RM-562, RM-563

Error corrections & changes:
-New FLS-x Drivers improving FLS-5 stability
-Flash Update Package 09.23.12.4
-Menu changes:
-Product Verification removed from Product – menu
-Layout of Firmware Update / Options UI in Flashing – menu update
-Display Tune for S60 products removed from Tuning – menu
-PPC / FaultLog Archive & Send removed from Tools – menu
-Following obsolete Licence Automation – related menu items removed. Due to this change only Tucson system with related Phoenix menu items can be used for restore / variant change activities.
-Certificate Restore ( BB 5.0 generation products)
-IMEI /ESN Rebuild (DCT-4 generation products)
-Variant SWAP (DCT-4 generation products)
-Label Printing can be configured to use manual selection for Country Of Origin. Product specific data package may contain new label printing configuration in XML format. Please see product specific Technical Bulletins for further instructions.
-Operating Band reading / writing works only in test mode.


Work On : Win XP/ Vista / Win 7

Things to be kept in mind before installing Phoenix Service Software:
1. Remove Nokia PC Suite, Nokia Software Updater, Nokia Care Suite, Nokia Modem Drivers, Nokia Connectivity Drivers and all other Nokia stuff from your system through Control Panel>Add/Remove Programs.
2. Restart your PC.
3. Do not connect your phone before installing Phoenix software.
4. Now ensure you have no antivirus software or any other software running on your pc or in the system tray while you are using Phoenix. You should turn them off while using Phoenix. Make sure your system hasn’t got any hanging problem.
5. Turn off your screensaver.
6. Charge your phone battery to at least 50%. Although flashing takes only 8-9 minutes.


Installing Phoenix Service Software
1. Download Latest Version Of Phoenix Service Software
2.Be patient, it may take some minutes to install all the components.
4. Don’t run Phoenix software now.
5. Connect your Nokia handset to your pc with USB cable in PC Suite mode.
6. Windows will start installing the connectivity drivers as soon as you connect the phone. Let it install completely.

Installing Firmware Files From The Offline Package You Downloaded:
1. If your firmware file is in .rar format, first extract it using WinRar on desktop.
2. On desktop you will find .exe file of your firmware file.
3. Install the exe file. It will install it to default location of C:\Program files\Nokia\Phoenix\Products\
4. Be sure you install updated firmware. You cannot downgrade your phone’s firmware in BB5 phones which includes all new Nokia phones including N-Series.
5. Phoenix allows downgrading but your phone doesn’t allow : it as your phone has some special security built into it. So no use of trying it. You’ll get an error message.
6. You can reinstall your current firmware also if you have its package. It is supported. It can also sometimes solve little issues. I reinstalled my Nokia N73ME current firmware again. I got rid of some little problems, like memory problems. Really!
7. You can get links to latest firmware files for your phone in this thread here:

Flashing Procedure [Updating to latest firmware]:
1. Open Phoenix Service Software.
2. Connect your phone in PC Suite Mode.
3. In Phoenix, click File>Manage Connections.
4. Now click New.
5. Now select the type of cable you are using. If you are using DKE-2, CA-53 [N-Series] cable, select USB.
6. Click Next. It will find your product and say FOUND. If it doesn’t find any, you can try changing your cable type by clicking Back.
7. Click Next and then Finish.
8. Now your cable type [USB] appears in the connection list. Select it. Click APPLY and then CLOSE.
9. Now select File>Open Product.
10. A list of RM code will open. Select your phone’s RM code. Like RM-133 for Nokia N73. Click OK
11. Now select File>Scan Product.
12. Your phone’s firmware info will appear at the extreme bottom of the Phoenix window.
13. Now go to Flashing>Firmware Update.
14. A window will open.
15. On that window click Browse button [the one with three dots].
16. A window will open with various products and various regions. Choose the region or country of your choice according to the language pack you want to install.
17. Click Ok.
18. Click Refurbish.
19. Now your actual flashing has started. Don’t touch your phone or press any button until the flashing has finished. Also don’t touch your data cable and your computer system.
20. At the end Phoenix will tell you to remove your phone as the flashing has finished.
21. Now wait for your phone to reboot into latest firmware.
22. The flashing procedure takes 8-9 minutes, a lot faster than Nokia Software Updater.


Flashing dead phones [Which show only white screen on startup]
Note: You can install any firmware in dead phones whether it is latest and or the old one.
1. The procedure is the same for flashing Dead phones.
2. Start Phoenix. Connect your phone with USB Cable [phone is off at this time].
3. Click File>Open Product. Select your RM code from the window that appears. Click OK.
4. Click File> Manage Connections. Select No Connection. Then APPLY and CLOSE.
5. Now straight away click Flashing>Firmware Update.
6. A window will open. Click on Browse button [the one with 3 dots].
7. A window will open with various products and various regions. Choose the region or country of your choice according to the language pack you want to install.
8. Check the option “Dead Phone USB Flashing”.
9. Click Refurbish.
10. Flashing has started.
11. After some seconds flashing will pause asking you to turn your phone ON.
12. Press POWER button of your phone until backlight comes up.
13. Flashing will proceed.
14. Your phone will automatically start when the flashing finishes. After finish you can safely remove your data cable from handset.

dead phone log :

Code:

Flashing started
Creating product data items list
Product data items list created
Backup not required
Flashing phone
Initializing
Scanning image files...
Waiting for USB device...
--- Press phone's power button! ---
Loading secondary boot code: 15168 bytes
Secondary boot loaded
Loading update server code: 2304121 bytes
Update server loaded
Asic CMT: Verifying communication to device...
Asic CMT: Verifying communication to device...
Asic CMT: Start programming 143998 KB...
Asic CMT: Partitioning rm328_05.15_prd_core.fpsx
Asic CMT: Partitioning area 1...
Asic CMT: Erasing rm328_05.15_prd_core.fpsx
Asic CMT: Erasing area 1...
Asic CMT: Erasing area 2...
Asic CMT: Erasing area 3...
Asic CMT: Erasing area 4...
Asic CMT: Erasing partition 0x0000000A...
Asic CMT: Erasing rm328_05.15_prd_v14_01_apac1.fpsx
Asic CMT: Erasing area 1...
Asic CMT: Erasing rm328_05.15_prd_vC01_01_Black.fpsx
Asic CMT: Erasing area 1...
Asic CMT: Erasing rm328_ENO_A_2008wk50v0.021.fspx
Asic CMT: Erasing RM328_05.15_UDA_Ringtones.fpsx
Asic CMT: Erasing area 1...
Asic CMT: Programming rm328_05.15_prd_core.fpsx
Asic CMT: Programming  0%
Asic CMT: Programming  2%
Asic CMT: Programming  4%
Asic CMT: Programming  6%
Asic CMT: Programming  8%
Asic CMT: Programming  10%
Asic CMT: Programming  12%
Asic CMT: Programming  14%
Asic CMT: Programming  16%
Asic CMT: Programming  18%
Asic CMT: Programming  20%
Asic CMT: Programming  22%
Asic CMT: Programming  24%
Asic CMT: Programming  26%
Asic CMT: Programming  28%
Asic CMT: Programming  30%
Asic CMT: Programming  32%
Asic CMT: Programming  34%
Asic CMT: Programming  36%
Asic CMT: Programming  38%
Asic CMT: Programming  40%
Asic CMT: Programming  42%
Asic CMT: Programming  44%
Asic CMT: Programming  46%
Asic CMT: Programming  48%
Asic CMT: Programming  50%
Asic CMT: Programming  52%
Asic CMT: Programming rm328_05.15_prd_v14_01_apac1.fpsx
Asic CMT: Programming  54%
Asic CMT: Programming  56%
Asic CMT: Programming  58%
Asic CMT: Programming  60%
Asic CMT: Programming  62%
Asic CMT: Programming  64%
Asic CMT: Programming  66%
Asic CMT: Programming  68%
Asic CMT: Programming  70%
Asic CMT: Programming  72%
Asic CMT: Programming  74%
Asic CMT: Programming  76%
Asic CMT: Programming rm328_05.15_prd_vC01_01_Black.fpsx
Asic CMT: Programming rm328_ENO_A_2008wk50v0.021.fspx
Asic CMT: Programming  78%
Asic CMT: Programming RM328_05.15_UDA_Ringtones.fpsx
Asic CMT: Programming  80%
Asic CMT: Programming  82%
Asic CMT: Programming  84%
Asic CMT: Programming  86%
Asic CMT: Programming  88%
Asic CMT: Programming  90%
Asic CMT: Programming  92%
Asic CMT: Programming  94%
Asic CMT: Programming  96%
Asic CMT: Programming  98%
Asic CMT: Programming  100%
Asic CMT: Verifying communication to device...
USB Flashing succeeded.
Phone flashing completed. Waiting for phone to boot up
Bootup successful
Verifying communication to product (before flash finalizing) 
Communication verified
Product code changed
Doing factorysets
Factorysets complete
Loading default data to phone
Loading default data to phone
Getting Data Package
Reading product state
Starting backup/restore sub-procedure: data item pre-delay
data item pre-delay
data item pre-delay
Sub-procedure completed: Succeeded., result code: 0
Starting to backup/restore data item: ProductProfile, version: 1.1
Data Item backup/restore completed: Succeeded., result code: 0
Starting backup/restore sub-procedure: data item post-delay
data item post-delay
data item post-delay
Sub-procedure completed: Succeeded., result code: 0
Backup/restore result: 0 out of 1 items were not backed up
Default data loading complete
Stopping all operations, returning phone to default mode
All operations completed
Product flashing succeeded.

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